Privacy Policy
GDR (WA) Pty Ltd t/a George’s Bike Shop Balcatta (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information and safeguard your personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) when you visit our website https://georgesbikeshop.com.au (the “Site”) and purchase our products and services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We collect personal information to provide you with the best possible service. The types of information we may collect include:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party payment providers)
Non-Personal Information
- IP address
- Browsing behaviour on our website
- Device and browser type
- Cookies and tracking technologies (see Section 5)
Sensitive Information
We generally do not collect sensitive personal information. If required, we will obtain your explicit consent before collecting such data.
2. How We Collect Your Information
We may collect personal information in the following ways:
- When you visit our store or website
- When you make a purchase or service booking
- When you sign up for our newsletter or promotions
- When you contact us via phone, email, or social media
- When you participate in surveys, competitions, or events
3. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Improve our website, services, and customer experience
- Send marketing and promotional communications (with your consent)
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Sharing Your Information
We may share your information with:
- Service providers (e.g., payment processors, couriers, IT support)
- Legal authorities if required by law
- Marketing platforms (only if you have opted in)
All third parties we engage are required to comply with Australian privacy laws and protect your data.
5. Cookies & Tracking Technologies
We use cookies and tracking technologies to:
- Improve website functionality
- Analyze website traffic
- Deliver targeted advertising
You can manage cookie preferences in your browser settings.
6. How We Protect Your Information
We implement security measures to protect your data, including:
- SSL encryption on our website
- Secure payment processing via third-party gateways
- Restricted access to personal information
While we take precautions, no data transmission over the internet is 100% secure. Please contact us if you believe your information has been compromised.
7. Accessing & Updating Your Information
You have the right to:
- Request access to the personal information we hold about you
- Request corrections if your information is inaccurate or outdated
- Opt-out of marketing communications at any time
To make a request, please contact us via the details below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services indicates acceptance of any changes.
10. Contact Us
For any privacy-related questions, concerns, or requests, please contact us:
📍 George’s Bike Shop Balcatta
📧 info@georgesbikeshop.com.au
📞 (08) 9344 2393
🌏 www.georgesbikeshop.com.au
This Privacy Policy is compliant with Australian privacy laws and is designed to protect your personal information while enhancing your experience with George’s Bike Shop Balcatta. 🚴♂️
